How to record a voucher with no medicalized services but with external referral and ambulance.

Step 1:

Navigate to https://www.kwivuza.rssb.rw and sign in.

Step 2:

Type in the head of family ID to check eligibility and continue.

Step 3:

Choose the member who is seeking medical services.

Step 4:

Choose if it is out or in-patient and fill all the remaining fields.

Step 5:

Click "Continue: Diagnosis & referral."

Step 6:

Choose the medical practitioner.

Step 7:

Search for diagnosis by name and add them if any.

Step 8:

Click this checkbox if you have referred the patient.

Step 9:

search for the hospital you have referred the patient to.

Step 10:

Add Referral reason and click "Continue: Add prescription"

Step 11:

Search for medical products provided to the patient and add them one by one.

Step 12:

Click "Add to list."

Step 13:

Add ambulance service per kilometer, and it will be verified by  RSSB.

Step 14:

Click "Next: Review and confirm."

Step 15:

From here, you can see that RSSB will pay 90% of the ambulance cost, since the remaining amount has been covered through capitation, while the patient will pay 10% of the ambulance cost plus RWF 200.

Step 16:

Click "Next: Finish."

The created voucher will have a 'Ready for Review' status, as it will be verified by RSSB.