Step 2:
Type in the head of family ID, do an eligibility check, and continue.
Step 3:
Select the member who is seeking medical services.
Step 4:
Choose if it is out or in-patient and fill all the remaining fields.
Step 5:
Click "Continue: Diagnosis & referral."
Step 6:
Choose the medical practitioner.
Step 7:
Search diagnosis by name and add them if any.
Step 8:
Click this checkbox since you are referring the patient.
Step 9:
Add referral reason and click "Continue: Add prescription."
Step 10:
Search for medical products provided to the patient and add them one by one.
Step 11:
Click "Add to list."
Step 12:
"If a nurse tries to add a medicalized product, they will receive an error: 'Vouchers with medicalized health products can only be prescribed by a medical doctor,' as only doctors are allowed to prescribe them.
Step 13:
They will have to delete the medicalized product to continue.
Step 14:
Click "Next: Review and confirm."
Step 15:
From here, you can see that RSSB will pay RWF 0, as the amount has already been covered under capitation, and the patient will only pay RWF 200.
Step 16:
Click "Next: Finish."
This nurse voucher will not be verified and will have a 'Ready for invoice' status.
The patient will now go to the doctor as he/she is internally referred, and it is now time to add a doctor's voucher.
Step 17:
Check the eligibility again and continue.
Step 18:
Choose the referred patient and continue.
Step 19:
Choose if it is out or in-patient and fill all the remaining fields.
Step 20:
Click "Continue: Diagnosis & referral"
Step 21:
Click this checkbox since the patient is referred.
Step 22:
Choose the patient transfer, and you will see the necessary information about the transfer.
Step 23:
Select the doctor.
Step 24:
The doctor may also refer the patient to an external hospital. Click this checkbox to add the hospital to which the patient is referred.
Step 25:
Search the health facilities by name.
Step 26:
Choose the hospital.
Step 28:
Add referral reason and click "Continue: Add prescription."
Step 29:
Add all medical products your doctor has provided to the patient one by one.
Step 30:
Click "Add to list"
Step 31:
Click "Next: Review and confirm."
CASE1: voucher with medicalized products and ambulance
For a voucher with a medicalized product, RSSB will pay 90% of the cost of the medicalized product+ambulance, and the patient will pay 10% of the total amount on the voucher.
CASE2: Voucher with medicalised product and medicalised procedures
If the patient has received both medicalised product and medicalised procedure, add both of them and Click "Next: Review and confirm"
Step 32:
For a voucher with both medicalized products and medicalized procedures, RSSB will pay 90% of the total cost of the voucher, and the patient will pay 10% of the total amount.
Step 33:
Click "Next: Finish."
The above vouchers with medicalized services will have a 'Ready for Review' status, as they will be verified by RSSB.
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