How to record a voucher with medicalized services, internal transfer, external transfer and ambulance(medicalized health center with ambulance)


Step 1: 

Navigate to https://kwivuza.rssb.rw and sign in.



Step 2:

Type in the head of family ID, do an eligibility check, and continue.




Step 3:

Select the member who is seeking medical services.



Step 4:

Choose if it is out or in-patient and fill all the remaining fields.



Step 5:

Click "Continue: Diagnosis & referral."



Step 6:

Choose the medical practitioner.



Step 7:

Search diagnosis by name and add them if any.



Step 8:

Click this checkbox since you are referring the patient.


Step 9:

Select referral reason and click "Continue: Add prescription."



Step 10:

Search for medical products provided to the patient and add them one by one.



Step 11:

Click "Add to list."



Step 12:

Click "Next: Review and confirm."



Step 13:

From here, you can see that RSSB will pay RWF 0, as the amount has already been covered under capitation, and the patient will only pay RWF 200.


Step 14:

Click "Next: Finish."



This nurse voucher will not be verified and will have a 'Ready for invoice' status.



The patient will now go to the doctor as he/she is internally referred, and it is now time to add a doctor's voucher.


Step 15:

Check the eligibility again and continue.



Step 16:

Choose the referred patient and continue.


Step 17:

Choose if it is out or in-patient and fill all the remaining fields.



Step 18:

Click "Continue: Diagnosis & referral"



Step 19:

Click this checkbox since the patient is referred.



Step 20:

Choose the patient transfer, and you will see the necessary information about the transfer.


Step 21:

Select the doctor and add a diagnosis.



Step 22:

The doctor may also refer the patient to an external hospital. Click this checkbox to add the hospital to which the patient is referred.


Step 23:

Search the health facilities by name and choose the hospital the patient is referred to.


Step 24:

select the referral reason and click "Continue: Add prescription."


Step 25:

Add all medical products your doctor has provided to the patient one by one.



Step 26:

Click "Add to list"




Step 27:

After adding all the services provided to the , Click "Next: Review and confirm."


Step 28: Choose ambulance use type, 

  • If ambulance was used to transfer patient click "transfer" (Add destination and select a reason for ambulance use) then click save
    NB: Pickup option will not be available for use if ambulance is not the only service on the patient voucher.


  • If the ambulance was used to pick the patient, click "Pick Up" (Add pick up location, destination and select a reason for ambulance use then click "save")
    NB: If ambulance is the only service on the patient voucher, the pickup option will be available.


Step 29:

Click "Next: Finish."


The above vouchers with medicalized services will have a 'Ready for Review' status, as they will be verified by RSSB. 


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