How to record a voucher with no medicalized services and no ambulance

Vouchers without medicalized services or ambulance will not be verified by RSSB and will automatically be assigned a 'Ready for Invoice' status. 


Step 1: 

Navigate to https://www.kwivuza.rssb.rw/en/auth/login and sign in.


Step 2:

Type in member's ID to check eligibility.


Step 3:

Select the individual who is seeking medical services.


Step 4: 

Create a voucher for the selected individual by filling all fields.


Step 5:

Click "Continue: Diagnosis & referral"


Step 6:

Select a health practitioner.


Step 7:

Click here "to search diagnosis by name" if any and select it.


Step 8:

Click "Continue: Add prescription"


Step 9:

Search for all medical product and services provided to the patient and add them one by one.



Step 10:

Click "Add to list"



Step 11:

Click "Next: Review and confirm"


Step 12:

From here, you can see that RSSB will pay RWF 0, as the amount has already been covered under capitation. The patient will pay RWF 200 if he/she is not supported by the government.




Step 13:

Click this checkbox to submit the voucher.




Step 14:

Click "Next: Finish"



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article