How to onboard your company

Before you dive into using ISHEMA, it is essential to ensure that you have your phone and the necessary information about your company: 

1. Your personal phone number 

2. TIN of your company 

Step 1: Using any internet browser, go to www.ishema.rssb.rw and input your personal phone number then click on ‘Get started’.  

Step 2: Enter Your Company's TIN and Confirm Company Details 

Once you have logged in with your personal phone number, you will be prompted to provide your company's Tax Identification Number (TIN) and verify the details of your company. Please ensure that the TIN entered is accurate and matches the official records. 

Step 3: Provide Your Personal Information 

After confirming your company's details, you will need to provide your personal information, including your full name, email address, and phone number. Additionally, you will be asked to enter the password you currently use to log in to RRA's eTax system. This step is necessary for secure authentication and to link your personal details to your employer account. 

Please note that Steps 2 and 3 are one-time processes during initial registration. For subsequent logins, you will only be required to provide your phone number to access the platform. 

Step 4: After completing the registration process, you can proceed to log in to the system. To log in, you will need your registered phone number and a One-Time Password (OTP). To generate the OTP, simply dial *876*4044# on your phone. You will receive a 5-digit code on your phone. Enter this code when prompted, and you will be able to log in successfully. 

Below is the first page you will see in the ISHEMA Platform  

On the first page of the platform, you will have access to various activities, including: 

• View your company's information: You can review and manage the details of your company, as well as add additional users to your company's account. 

• Check your compliance status: You can easily monitor your compliance status and track your declaration history. This helps you stay informed about your tax obligations and ensure timely filings. 

• File declarations: The platform allows you to conveniently file your declarations, making the process efficient and streamlined. You can submit your tax-related information and documents with ease.